Social Media Policy

For clinical psychologists registered with AHPRA, specific rules and ethical obligations must be met when interacting on digital platforms. This information outlines Braypsych Clinical Psychology’s social media policy and what to expect regarding any online interactions across social media platforms, particularly for those who are, or have been, recipients of psychological services from Braypsych Clinical Psychology.

Interactions

Braypsych Clinical Psychology and its psychologists do not accept friend or contact requests from current or former clients on any personal or business accounts across various social media platforms. Adding clients as contacts on these platforms can compromise their confidentiality and privacy as well as blur the boundaries of the therapeutic relationship.

 If you are a client and would like to contact Braypsych Clinical Psychology between sessions, please do so via email. Please do not use social media platforms to contact Braypsych Clinical Psychology, as these platforms are not secure and could compromise your confidentiality. It may also create the possibility that these exchanges become a part of your legal clinical record and will need to be documented and archived in your file. Braypsych Clinical Psychology and its psychologists or other stakeholders will not read or respond to communication from clients on social media platforms.

Business Reviews

It is unethical for psychologists to solicit testimonials from therapy clients, as outlined in the Australian Psychological Society’s Code of Ethics. If you happen to find Braypsych Clinical Psychology on review sites, please note that these listings are not instigated by Braypsych Clinical Psychology and are developed by unrelated third parties. You certainly have the right to express yourself on these sites if you wish; however, due to confidentiality, Braypsych Clinical Psychology will be unable to respond to any review on such sites, whether positive or negative. We are committed to safeguarding your confidentiality, and we encourage you to do the same.

Please be aware that google business accounts have an inbuilt review function of which Braypsych Clinical Psychology is unable to remove. Please do not view this function as a request for a testimonial, and we recommend you do not provide any reviews or testimonials to protect your confidentiality. Any feedback you wish to provide can be provided to us at admin@braypsych.com.au